SpinSamurai Terms and Conditions

Welcome to SpinSamurai Casino. These Terms and Conditions govern your access to and use of our website, games, and services. By creating an account, logging in through SpinSamurai login, or making a deposit, you confirm that you have read, understood, and agreed to be bound by these terms. We operate SpinSamurai Casino under Kika Technology B.V., registered in Curacao, and we hold a licence issued by the Curacao Gaming Authority, licence number OGL/2023/147/0081. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Eligibility and Account Registration

We only accept players who are at least 18 years old, or the legal gambling age in their jurisdiction, whichever is higher. When you register for a spin samurai casino account, you confirm that the information you provide is accurate, current, and complete. You may hold only one account with us; duplicate accounts will be closed, and any associated balances may be forfeited. We reserve the right to request additional verification at any time, and you agree to cooperate fully with our Know Your Customer (KYC) procedures.

• We require a government-issued photo ID showing your full name and date of birth
• We may ask for proof of address issued within the last 180 days
• We may request proof of payment, source of funds, or source of wealth documentation
• We may conduct video, biometric, or liveness checks when necessary

Our KYC checks are typically triggered 30 days after your first deposit, once your aggregate deposits reach 2,000 EUR, before your first withdrawal, or whenever your risk profile changes. You must supply any requested documents within 30 days. If we cannot reach you within two weeks of a withdrawal request, we will lock your account until verification is complete.

Restricted Jurisdictions and Blocked Markets

We do not offer our services to residents of a number of countries, including the United States, the United Kingdom, Spain, France, Belgium, the Netherlands, and many others listed in our full restricted countries policy. Players from Sweden may register but are excluded from all bonuses, promotional programmes, VIP rewards, and comp point exchange. In addition, content from Evolution Group, including NetEnt and Red Tiger titles, is blocked in several territories such as Australia, Canada, Sweden, the United Kingdom, and others. It is your responsibility to confirm that online gambling is legal where you reside before using our spinsamurai casino platform.

We strictly prohibit the use of VPNs or any other tools to disguise your true location or bypass provider restrictions. If we determine that you have used a VPN to circumvent these restrictions, we reserve the right to void your winnings and close your account.

Deposits and Payment Methods

We accept a wide range of deposit methods, including Interac, Visa, Mastercard, iDebit, Flexepin, Neosurf, MuchBetter, CashtoCode, Jeton, bank transfer, Paysafecard, MiFinity, and several cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, Ripple, and USDT. The general minimum deposit is 20 EUR, though exact limits vary per method and currency, as published on our payments page. All deposits are processed free of charge and credited instantly. We do not accept funds from third-party payment accounts, and any such deposits may be reversed.

Withdrawals and Processing Times

Before requesting a spin samurai withdrawal, every deposit must be wagered at least three times. Where multiple deposits are made without intervening gameplay, the wagering requirement applies to the combined total. We process withdrawals back to the original source of funds wherever possible, using methods such as Interac, MiFinity, MuchBetter, Flexepin, bank transfer, and supported cryptocurrencies.

Our standard withdrawal limits are 1,000 EUR/USD or 1,500 CAD per day, week, and month, with reduced limits applying to players in Finland. Balances exceeding 15,000 EUR (or the equivalent) are paid out in monthly instalments. We cap total winnings withdrawable from your first three deposits at 5,000 EUR; any amount above this threshold will be forfeited. We charge no withdrawal fees, and progressive jackpot wins are always paid in full.

Bonuses and Promotions

Our Samurai Welcome Bonus offers up to 3,300 EUR/USD or 5,000 AUD, CAD, NZD plus 150 free spins across your first three deposits. All bonus offers, including the spin samurai bonus code promotions, Friday boosts, the Golden Dragon Lottery, and our loyalty programme rewards, are subject to individual wagering requirements, maximum bet limits, and validity periods as detailed on our promotions pages. We do not permit you to hold more than one active bonus at a time, and deposit bonuses cannot be combined. Welcome bonuses are not available if you deposit using Skrill or Neteller, and requesting a withdrawal before completing the welcome package will forfeit any remaining bonus funds.

We apply a 0% wagering contribution to table games, roulette, jackpot games, and video poker, while live dealer games do not contribute to wagering at all. Any bonus will be automatically cancelled once your active balance falls to 0.05 EUR. We reserve the right to adjust, withdraw, or cancel any promotional offer at our discretion, including the spin samurai no deposit bonus and related free spin campaigns, particularly in cases of suspected abuse.

Loyalty Programme and VIP Club

We reward real-money slot play with comp points, which accumulate toward ten loyalty levels, each unlocking additional perks such as daily deposit bonuses, cashback, and free spins. Our VIP Samurai Club extends further benefits including personalised offers, raised withdrawal limits, and dedicated account management for qualifying players. As noted above, players from Sweden are excluded from our loyalty and VIP programmes.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and reality checks to help you manage your play. If you feel that your gambling is becoming a problem, we encourage you to contact our support team or seek help from independent organisations specialising in gambling addiction.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, breach of these terms, use of a VPN, multiple accounts, or any activity that we consider to be an abuse of our bonuses or services. In such cases, we may withhold winnings and return only your original deposited funds, subject to our investigation.

Customer Support and Complaints

Our support team is available 24/7 via live chat, and you may also reach us by email at [email protected]. We acknowledge complaints within one week and aim to resolve them within four weeks, extendable once by a further four weeks if necessary. If we cannot resolve your complaint internally, you may escalate the matter to our independent Alternative Dispute Resolution provider, EGIS, at [email protected].

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend that you review this page periodically. Continued use of your spin samurai casino account after changes are published constitutes your acceptance of the updated terms.