SpinSamurai Privacy Policy

At SpinSamurai, we respect your privacy and are committed to protecting the personal data you share with us when you visit spinsamurai.com or use any of our gaming services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By registering an account or browsing our site, you agree to the practices described below.

Who We Are and Our Role as Data Controller

Our site is operated by Kika Technology B.V., a company incorporated under the laws of Curacao, registration number 164980, registered at Zuikertuintjeweg Z/N, Willemstad, Curacao. We hold a licence issued by the Curacao Gaming Authority, licence no. OGL/2023/147/0081. We act as the data controller for all personal information processed in connection with SpinSamurai Online Casino, and we are responsible for deciding how and why your data is used.

Information We Collect

We collect several categories of personal information to let you register, play, deposit, and withdraw funds safely. Our spin samurai casino platform gathers data directly from you and automatically through your use of our services.

• We collect registration details such as your name, date of birth, email address, phone number and country of residence.
• We gather identity verification documents, including government-issued photo ID, proof of address issued within the last 180 days, and proof of payment, as required by our KYC obligations.
• We record financial information related to deposits and withdrawals, including payment account details and transaction history.
• We track your gaming activity, including games played, wagers placed, bonuses claimed and comp points earned, to operate our loyalty program and improve our services.
• We automatically collect technical data such as your IP address, device type, browser information and geolocation, which helps us comply with restricted country rules and enforce our VPN policy.
• We may collect source of funds and source of wealth documentation, sanctions and PEP declarations, and biometric or liveness-check data when our risk assessment requires it.

Why We Process Your Data

We use your personal information for several legitimate purposes connected with running SpinSamurai Online Casino responsibly and lawfully.

• We use your data to create and manage your account, verify your identity, and process deposits and withdrawals.
• We use your information to comply with anti-money laundering regulations and the licensing requirements of the Curacao Gaming Authority.
• We process your activity data to administer bonuses, the Samurai Welcome Bonus, tournaments, the Golden Dragon Lottery, and our VIP Samurai Club.
• We use contact details to send service communications, respond to support requests submitted via live chat or email, and handle complaints through our dedicated Complaints form.
• With your consent, we may send promotional offers about spin samurai free spins, deposit bonuses and seasonal promotions; you can opt out at any time.
• We analyse aggregated data to improve game selection, site performance and the overall player experience across our desktop, mobile and app versions.

How We Share Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate our business.

• We share data with payment processors, including Paysafe, which processes payments on behalf of Kika Technology B.V.
• We share verification data with identity and fraud-prevention providers to confirm your KYC documents.
• We disclose information to regulators, law enforcement or the independent Alternative Dispute Resolution provider, EGIS, when legally required or when resolving a dispute.
• We share limited data with game and live-dealer providers listed on our site, solely as needed to deliver gameplay.
• We may transfer data to affiliated companies or service providers who process information on our behalf under contractual confidentiality obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise returning players, remember your preferences, and understand how visitors interact with our site. Our spinsamurai casino platform uses cookies for essential functions, such as keeping you logged in, as well as for analytics and marketing purposes. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, regulatory and accounting obligations. KYC-related documents, transaction records and communications may be kept for several years after account closure, as required under our licence and anti-money laundering rules.

Data Security

We are committed to protecting your data using appropriate technical and organisational measures, including encryption, secure servers and restricted access controls. While we take reasonable steps to safeguard your information, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, and we aim to honour these requests promptly.

• You can request access to the personal data we hold about you.
• You can ask us to correct inaccurate or incomplete information.
• You can request deletion of your data, subject to our legal retention obligations.
• You can object to or restrict certain types of processing, including marketing communications.
• You can request a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact our support team at [email protected]. If you remain unsatisfied with our response, you may escalate unresolved complaints to our independent ADR provider, EGIS, at [email protected].

International Data Transfers

Because we operate internationally and offer localized versions of SpinSamurai Online Casino for players in Canada, Australia, New Zealand, Germany, Finland, Norway, Italy and the United Arab Emirates, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place whenever such transfers occur.

Restricted Jurisdictions and Age Requirements

Our services are not available to residents of restricted countries listed in our Terms and Conditions, and we do not knowingly collect data from individuals under the applicable legal gambling age. If we discover that we have inadvertently collected data from a minor or a restricted-jurisdiction resident, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of spin samurai casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team via live chat, available 24/7, or by email at [email protected]. We are here to address any concerns you may have about your privacy while enjoying SpinSamurai Online Casino.