Our SpinSamurai Responsible Gaming

Our Commitment to Safer Play

We at Spin Samurai operate under a licence from the Curacao Gaming Authority, and part of that licence requires us to maintain robust player-protection measures. Beyond the legal requirements, we genuinely want our community to enjoy our slots, live dealer tables, jackpot games and tournaments without gambling ever becoming a source of stress or financial difficulty. Our SpinSamurai platform is built with transparency in mind, so you always know exactly what you are wagering, what bonuses require in terms of turnover, and how our account limits work.

We also recognise that responsible gaming is not a one-size-fits-all approach. That is why Spin Samurai offers several different tools you can combine depending on your own habits and preferences. Below, we explain the main features we make available to every player, along with some practical advice on how to use them effectively. If you want to make the most of your play, be sure to check our SpinSamurai bonus terms before claiming any offer.

Tools We Offer to Keep You in Control

Our Vegas-style entertainment is meant to be enjoyed responsibly, and we have built the following features directly into your account dashboard so you never need to search far to find them.

• Deposit limits – You can set daily, weekly or monthly caps on how much you deposit into your account. Once you reach your chosen limit, further deposits are automatically blocked until the period resets.
• Loss limits – If you prefer to control how much you can lose rather than deposit, we let you set a maximum loss threshold over a chosen timeframe.
• Wager limits – You can also cap the total amount you stake across our games during a given day, week or month.
• Session reminders – Reality checks pop up at intervals you choose, reminding you how long you have been playing and giving you the option to continue or log out.
• Cooling-off periods – If you feel you need a short break, you can pause your account for a set number of days without permanently closing it.
• Self-exclusion – For longer breaks, we offer self-exclusion periods ranging from several months up to a permanent account closure, during which all marketing communications and promotional offers are also suspended.

Our Spin Samurai support team can help you activate any of these tools through live chat or e-mail, and once a limit is set, it cannot be loosened immediately – any request to increase a limit only takes effect after a cooling-off period, while requests to lower a limit take effect right away. We at SpinSamurai believe this asymmetry is an important safeguard against impulsive decisions made in the heat of the moment.

Recognising the Signs of Problem Gambling

We encourage every player at Spin Samurai to periodically check in with themselves about their gaming habits. Some common warning signs include:

• Spending more time or money on our games than originally planned
• Chasing losses by increasing bets or making additional deposits
• Neglecting work, relationships or responsibilities because of gaming
• Feeling anxious, irritable or guilty about your play
• Borrowing money or using funds meant for essentials to keep playing
• Hiding the extent of your gaming activity from family or friends

If any of these resonate with you, we strongly recommend taking a break using our cooling-off or self-exclusion tools, and reaching out to one of the independent organisations listed further below. Our Spin Samurai platform will never judge you for asking for help – quite the opposite, we want to make that process as simple as possible.

Age Verification and Account Protection

Our SpinSamurai platform is strictly intended for adults, and we require every player to confirm they are at least 18 years old, or the legal gambling age in their jurisdiction if higher, before registering an account. As part of our KYC process, we request government-issued identification to confirm your identity and age. We take underage gambling extremely seriously, and any account found to belong to a minor is immediately closed, with any deposits refunded and winnings voided.

We also recommend that parents and guardians use filtering software on shared devices to prevent minors from accessing gambling websites, including our own. Tools such as parental control software, net-filtering programmes and family-protection settings built into most operating systems can help keep gaming platforms like Spin Samurai inaccessible to young people in your household.

Keeping Gaming in Perspective

We want to remind every player joining Spin Samurai that our games are designed purely for entertainment, not as a way to make money or solve financial problems. The outcomes of our slots, roulette tables, blackjack variants and live dealer games are all based on chance, and no strategy guarantees a win. We encourage you to:

1. Only gamble with money you can afford to lose
2. Set a budget before you start playing and stick to it
3. Take regular breaks, especially during longer sessions
4. Avoid playing when upset, stressed, or under the influence of alcohol
5. Never borrow money to fund your gaming activity
6. Balance your time at SpinSamurai with other hobbies and social activities

Our Spin Samurai team also reminds players that bonuses, free spins and loyalty rewards come with wagering requirements and terms that should always be read carefully. Treating bonus funds as 'extra' money to chase losses is one of the most common pitfalls we see, so we encourage a clear-headed approach to any promotional offer you claim with us.

Independent Support Organisations

If you feel that your gambling, whether at Spin Samurai or elsewhere, has become difficult to control, we urge you to contact one of the independent, confidential organisations below. These services are free, staffed by trained professionals, and available regardless of where you play.

We at SpinSamurai also work with our Alternative Dispute Resolution provider, EGIS, should you have unresolved concerns about your account, and we encourage anyone struggling with the impact of gambling to reach out to these organisations as a first step, alongside using our in-house limit-setting and self-exclusion tools.

How to Set Up Responsible Gaming Tools

Activating any of our protective features at Spin Samurai only takes a few minutes. Follow these steps:

1. Log in to your account on our website or app
2. Navigate to the Responsible Gaming section of your account settings
3. Choose the tool you want to apply – deposit limit, loss limit, wager limit, cooling-off or self-exclusion
4. Select your preferred amount and time period
5. Confirm your choice and save the changes

If you are unsure which option suits you best, our Spin Samurai support agents are available around the clock to walk you through the process and answer any questions. New players can also use the simple SpinSamurai login process to access these settings right after registration.